Returns & Exchanges

At Mad Rabbit, we stand behind our tattoo care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to initiate the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Your Return

  Hand your package to the designated carrier or drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.